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Event Details
CO2 Partners invites you to join your peer Twin Cities CEOs for the continuing series of Eat the Book, A CEO Breakfast Forum with business insights from business book authors.
This month CO2 Partners is proud to present the next in this series with Linda Ireland, author of "Domino"
Is your customer experience making you money? Costing you money? Do you know? Like a line of falling dominos, daily actions across your organization form a sequence of events that, if aligned correctly, build momentum and culminate in what every business wants-outstanding financial performance. Establishing a target customer experience-your front domino-to drive daily decisions within you organization will determine the fluidity of that chain of events, and the level of profit outcome you achieve. Companies that use a target customer experience as their front domino reap the biggest rewards in profitability, growth and sustainability. For the first time, a book about customer experience belongs in the management and finance sections of every bookstore. This how-to volume, rich with practical exercises, provides a tested blueprint for defining the target customer experience and translating it into an actionable strategy that will lead to tangible financial reward.
Bio of Linda Ireland
CO2 Partners' Leadership Series; "Eat The Book" is now partnered with and sponsored by:
When & Where
724 North First Street
Minneapolis,
55401
Tuesday, April 27, 2010 from 7:30 AM to 9:00 AM (CT)
Add to my calendar
Hosted By
CO2 Partners, LLC
Simply put, we’re a group of experienced, like-minded colleagues with complementary
skills…and, we have a shared passion for elevating others. To us, that means lifting them up, expanding their view and helping them change from “doing” to “thinking.” All necessary elements for successful leadership.
Founded in 2004 by Gary Cohen, CO2 has grown to include coaches and practitioners
who understand the realities of leadership. That’s because we’ve all been there. This
level of intuition and “street smarts” lends a unique credibility and integrity to the work
we do. It’s not about textbook theory. It’s about grounded, real-world experiences that
are generously shared with our clients.
As a single coach or a multi-faceted team, we inspire leaders and their organizations
to become engaged and achieve their full potential.
